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Hi De Zhi Mou,
I apologize for the delay in replying to this topic and understand that the RFE has been closed. It took me a while to be able to research, do some testing, and get back to this forum.
In general, the suggestions provided are not a viable option to the issue.
Our CQ admin spends a significant amount of time and effort installing and implementing the CQ Push and Pull reports, the Report Server, and either Crystal or BIRT reports. These provide reports in the required and desire format and our user base and customers are familiar with their content and use. The suggested solution is a work around that required more time and effort for the CQ admin to spend understanding and implementing a duplicate report option with no added benefit. For a CQ site implementation with a large number of report, this requires an additional amount f effort to create and maintain this duplicate set of reports. The results are reports in a different format that can confuse the users and customer as to why there are multiple report types. This work around is at the benefit of not implementing the correct and better solution at the cost of extra work and confusion to the admins and users. I only performed a limited test of the suggestions and stopped after testing a a few of our reports once I realized the effort and duplication required. I also did not get a solid feeling that the results provided a viable deployable option to all the users before I stopped.
A much simpler, correct solution it to provided a CQ web admin option to disable this feature with a message to use push-pull reports provided by the admin. For example, a CQ admin configuration option of a checkbox to enable/disable the feature, a text box to display a customizable message to users who attempt to select the option, and/or a customizable link to the report server that can be launched instead.
Thank you,
- Jeff (CC/CQ Admin since 01/2000)
Closed due to no updates.
If there is no more update, we will close this RFE.
Regarding protecting the company proprietary data when printing a record, can you try the following workarounds to see if they partially address your concern?
1. You can use the List View, and Customize List View functionality to customize how you view records. https://www.ibm.com/docs/en/rational-clearquest/9.1?topic=records-using-public-list-view
2. The Form Selection feature allows an administrator to create multiple forms for any record type. You can set your own preferred form for printing a record. https://www.ibm.com/docs/en/rational-clearquest/9.1?topic=records-form-selection
Any update on this topic and the impact/value it has to your organization would be helpful. We appreciate the input. Thank you.
A preliminary evaluation of this request indicates that it is consistent with our business strategy. Further evaluation of this RFE is underway.