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Status Under review
Created by Guest
Created on Mar 26, 2021

Disable (unused) auto-scaling in ITM shared-service by default

Deliver the ITM system monitoring shared-service default with auto-scaling disabled.

Current default ptypes of ITM have the auto-scaling feature enabled.
This can lead to the auto cloning of the RTEMS VM by the system. The extra RTEMS VM however is not used in the communication from the ITM agents.
We have also seen that the auto cloning of the RTEMS VM can lead to error situations where there is a extra 'ghost' RTEMS VM and the ITM instance is in Error status. See PMR 70963,211,788.

Use Case
From a customer perspective when deploying the ITM System Monitoring Shared Service instance a customer has to make a decision on the amount of ITM-agents that the ITM environment must handle (small, medium, large). After that the topology of the ITM environment in terms of ITM VMs (ITM Datawarehouse, ITM-HUBTEMS, ITM-RTEMS) is static. From tests performed in the IBM lab. see 12 steps below (as part of PMR 70963,211,788) the auto-scaling can be disabled/paused. It would be very useful to have this as the default, as the auto-scaling is not used by ITM agents and could cause issues. 1. Customized the ptype-itm to scale-out when active agent count is over 40 and scale-in when active agent count is less than 30. 2. Deployed ITM SS with the customized ptype-itm 3. Autoscaling is enabled (active) by default. 4. As the no. of active agents (OS and Q9) running (on existing deployments) were over 40, scale-out operation was triggered on Remote-TEMS thereby provisioning a new RTEMS node. 5. Manually stopped Q9 agents on all the nodes and also manually stopped few deployments to bring the active agent count to less than 30. 6. Within few minutes scale-in operation was triggered on Remote-TEMS and the provisioned new RTEMS nodes was deleted. 7. Disabled (Paused) the autoscaling feature (Manage -> Operations -> Autoscaling -> Pause -> Submit) 8. Manually started all the Q9 agents and started all the stopped deployments. 9. The active agent count went past 40 10. Scale-out operation was not tirggered, even after waiting for 10+ hours. 11. Enabled (Resumed) the autoscaling feature (Manage -> Operations -> Autoscaling -> Resume -> Submit) 12. Within few minutes scale-out operation was triggered on Remote-TEMS and a new node was provisioned.
RFE ID 149566
RFE URL
RFE Product PureApplication System
Idea Priority High