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We occassionally run out of licenses or there are times when a Change port goes down. When this happens and a user attempts to log into Synergy, none of the Change integration shows up and there are no errors or warnings to the user that there was even a problem. Now I realize some companies do not use Change so this enhancement will have to done with a configuration file change. What we'd like to see is that the Change integration is available "but not working" if the port is down or there are no licenses available. If you want to have this feature then you turn on the configuration file entry, if you don't want it then you leave the configuration file in the default state. The ultimate solution would be to have the integration available to the user if/when licenses or the port comes back online (with error messages displayed if/when the user tries to access something). Otherwise, an error/warning would be okay with some kind of reminder that if they want to use the Change integration to log back in when it is available.
Idea priority | High |
RFE ID | 43340 |
RFE URL | |
RFE Product | Rational Synergy |
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As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion.
Rational Synergy has been announced for End of Support and End of Life, effective Sept 2024, please see link to announcement letter
https://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/1/899/ENUSLP22-0041/index.html
As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion.
Rational Synergy has been announced for End of Support and End of Life, effective Sept 2024, please see link to announcement letter
https://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/1/899/ENUSLP22-0041/index.html
As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion.
Rational Synergy has been announced for End of Support and End of Life, effective Sept 2024, please see link to announcement letter
https://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/1/899/ENUSLP22-0041/index.html
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - WebSphere
Product family - Application Platform
Product - Synergy
For recording keeping, the previous attributes were:
Brand - Rational
Product family - Product & application lifecycle management
Product - Synergy
This feature is in our two-year plan.