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Add a new idea Subscribe
Status Delivered
Workspace UrbanCode
Categories Deploy
Created by Guest
Created on Mar 1, 2023

RELATED IDEAS

Enhance the ServiceNow Plugin

When adding a record to a table in ServiceNow using the current plugin, version date got created as if it was UTC and then you saw it 6 hours earlier in the UI as you are in Central time. So our "12:07:17" time we sent in with the REST call showed up in the SNOW UI as 6:07:17. Doing a quick search, we found that any REST API calls to ServiceNow always assume the Date/Time being passed in is UTC unless another parameter, sysparm_input_display_value, is passed in with the call: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789000. Our UCD step does not have a way to pass in additional parameters with the REST call.

Idea priority Medium
  • Admin
    Osman Burucu
    Reply
    |     Apr 11, 2023

    With version 34 of plug-in this RFE has been resolved.

  • Admin
    Osman Burucu
    Reply
    |     Mar 6, 2023

    Thank You!

  • Guest
    Reply
    |     Mar 6, 2023

    Please add a checkbox for setting the sysparm_input_display_value to "true". This would give the option to use UTC or local time. Thanks

  • Admin
    Osman Burucu
    Reply
    |     Mar 5, 2023

    Please could you describe what you would need in detail?

    • always using UTC time (converting internally automatically) OR

    • Checkbox for setting the sysparm_input_display_value to "true"


    Thank you in advance

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