Cloud Platform

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive a notification on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

If you encounter any issues accessing the Ideas portals, please send email describing the issue to ideasibm@us.ibm.com for resolution.

For more information about IBM's Ideas program visit ibm.com/ideas.

Status Future consideration
Workspace UrbanCode
Categories Velocity
Created by Guest
Created on Feb 3, 2021

UCV Proxy support for Service Now tasks in Deployment plans

The RFE is about UCV - ServiceNow integration (from Velocity Deployment plans, NOT import in Value stream).
When creating Service Now tasks in UCV deployment plans:
https://www.ibm.com/support/knowledgecenter/SSCKX6_2.1.x/com.ibm.crelease.doc/topics/cr_taskType_serviceNow.html
we need to set a proxy to allow connection to the Service Now instance in Cloud. We need it for Create CR and Update CR tasks.
During task creation, UCV allows to indicate only Service Now instance, User and password.

Use Case
During a customer PoC I installed Velocity on RHOCP; In deployment plans we need to create a CR in customer's Service Now instance to indicate that a release started, then we need to update the CR at release completion. We created a "ServiceNow create change request" in a deployment plan related to a pipeline, but it's not working; we get a generic error in Velocity and we don't see any activity in ServiceNow. We verified that the communication from RHOCP cluster on premises to the ServiceNow cloud instance needs to set a proxy (without authentication), but it is not possible in the UCV task configuration. We would need a proxy address field in the "Connection settings" area of the task configuration, in addition to ServiceNow instance, user and password. See attached error and task configuration images.
RFE ID 148336
RFE URL
RFE Product UrbanCode Velocity
Idea Priority High
  • Guest
    Apr 5, 2021

    Although the theme of this request is consistent with our business strategy, it is not committed to the release that is currently under development.

  • Guest
    Feb 3, 2021

    Attachment (Description)

  • Guest
    Feb 3, 2021

    Attachment (Description)

  • Guest
    Feb 3, 2021

    Attachment (Description)

  • Guest
    Feb 3, 2021

    Attachment (Description)