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Status Future consideration
Workspace UrbanCode
Categories Release
Created by Guest
Created on Oct 11, 2013

work item integration with Remedy

For customers that use Remedy as their sole production change management system, much of their existing release management is done using Remedy records. Approvals are recorded via those records. Urbancode Release needs an integration to Remedy just as it has with RTC.

Idea priority High
RFE ID 40249
RFE URL
RFE Product UrbanCode Release
  • Guest
    Jun 28, 2016

    Although the theme of this request is consistent with our business strategy, it is not committed to the release that is currently under development.

  • Guest
    May 17, 2016

    Many customers use Remedy as their operations change management system and as the system of record for approvals and signoffs. Integration with Remedy at any step place where work items are used would be a big benefit.

  • Guest
    May 17, 2016

    We are actively gathering requirements for an integration with Remedy and other change management systems and it is under consideration for development in an upcoming release. Any additional scenarios or specific customer references are highly valued. Please update this record or contact phylliss@us.ibm.com to provide more background on this RFE.

  • Guest
    Nov 5, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - UrbanCode
    Product - UrbanCode Release

    For recording keeping, the previous attributes were:
    Brand - Internet of Things
    Product family - Release & Deploy
    Product - UrbanCode Release

  • Guest
    May 23, 2014

    We are actively gathering requirements for an integration with Remedy and other change management systems and it is under consideration for development in an upcoming release. Any additional scenarios or specific customer references are highly valued.