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Status Future consideration
Categories Functional Tester
Created by Guest
Created on Nov 8, 2021

Clarity for WebUI Browser-Driver Version Mismatch with instructions for manual download and file destination

When WebUI encounters a mismatch with the browser driver version number, sometimes the Click Here automated process does not work, does not indicate success or failure, and does not provide the user with sufficient detail to resolve the issue.

It is recommended that RFT provide further clarity to the user for WebUI Browser-Driver Version Mismatch, including status of the automated process, and in the event of failure, provide the user with instructions for manually downloading the driver and the local machine's file location in which to save the driver.

In WebUI "New Test From Recording"(Google Chrome Recorder Settings > Advanced > Web UI Recording) or the "Playback Configuration", the dialog box indicates "Mismatch of browser and driver version. Click _here_ to download the compatible driver."

RFT works on this in the background but does not display anything to the user, sometimes it apparently fails silently, the message and hyperlink do not go away, and the driver is not updated.

Recommended Options:

  1. Display a progress bar along with the basic action that it is working on "checking for matching download." "downloading" . Display any resulting error message , such as "could not find matching version from download site"

  2. If it fails, display a dialog with instructions for a user to manually resolve ("RFT could not access <url>. To manually resolve, visit <http:visit-this-url> download the driver version # 99.88.77 and place it in C:\whateverfolder\ " )

Idea priority High
  • Guest
    Apr 14, 2022

    Updated Comment: Although the theme of this request is consistent with our business strategy, it is not committed to the release that is currently under development.

  • Guest
    Apr 14, 2022

    The feature that is described in this request is a candidate for a future release