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Status Future consideration
Workspace Rational Other
Categories Change
Created by Guest
Created on Aug 6, 2014

Provide an Example for an Attribute Modification Notification in Dev Process

We are trying to upgrade from V5.2 to V5.3 of Change. An update was done to the transition_notice.pl script by IBM for that upgrade. So, none of our out of the box notification templates were working any longer. It took me several hours to figure out what had changed because the DEV process only provides examples of how to do a state to state notification. I propose that IBM also provide at least one example of a notification where a notification will also be generated for a reassignment. I came close to having to write up a PMR yesterday but did eventually figure out what you were looking for in the template.

NOTE: I also watched a video describing the process but it also did not provide any insight to how to do a reassignment notification.

Idea Priority Low
Use Case
I propose you create a resolver template (my_resolver.tmpl) and then add the following 2 lines to your email_templates.properties file. # the following will be used to send an email any time the resolver attribute is modified resolver.all=my_resolver.tmpl Would suggest you add another example of how to send 2 or more emails during a state transition (i.e. an example of using the "|" between templates. Also, I would suggest to not use the package_template as the "preferred" way to implement this. It is far easier for an admin to create a package for this. Then if you neeed to tweak any of your templates all you need to do is uninstall/reinstall the package. Far easier than recreating a process just to tweak an email template.
RFE ID 57033
RFE URL
RFE Product Rational Change
  • Guest
    Sep 24, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - WebSphere
    Product family - Application Platform
    Product - Change

    For recording keeping, the previous attributes were:
    Brand - Rational
    Product family - Product & application lifecycle management
    Product - Change

  • Guest
    Aug 19, 2014

    This feature is in our two-year plan.