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Status Under review
Workspace Rational Other
Categories Change
Created by Guest
Created on Mar 17, 2021

Keep preferences when renaming user when using direct LDAP connection

With direct connection from Rational Change to a corporate LDAP server (Change 5.3.2.2), the possibility to rename the ID of users while keeping their existing preferences has been removed.
In RDS this was possible by a combination of setting the "Synergy Account" and exporting/importing preferences (including extended preferences like Home Pages).

With direct connection to RDS, all preferences have been moved to a data store that cannot be manipulated directly.

We need either an export/text manipulation/import mechanism or a direct APIs to rename a user

Use Case
RDS 5.11.2 Apache does not support TLS 1.2, TDS 5.2.1 Tivoli with SDS 6.4 does not support Rational Change, so in order to confirm to security requirements, we have to switch to direct LDAP connection from Change. Very often, users change their user ID, either because they change from being external consultant to internal employee or because of company restructuring activities. In this case, users want to keep all their home pages, formats, queries and reports.
RFE ID 149324
RFE URL
RFE Product Rational Change
Idea Priority High