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Status Submitted
Created by Guest
Created on Nov 21, 2021

Industry standard issue tracker for Rational Developer

Rational Developer (for i, z) is a great tool, and like all similar applications, RDi continually has a host of minor defects and possible enhancements.

Opening an APAR with IBM for this sort of thing is overly complex and an antiquated sort of user interaction.

May I suggest that the Rational team stand up an industry-standard issue tracker (e.g. GitHub, Bugzilla, Jira, etc.) for customer interaction as regards minor defects and desired enhancements? GitHub or GitHub-like would be best and conforming with current practice of the more forward-looking IBM teams.

Idea priority Medium
  • Guest
    Nov 22, 2021

    Have to agree with the other comments, much less friction to be able to use an industry standard issue tracker

  • Guest
    Nov 22, 2021

    I have used as a way to interact with RDi developers at IBM and am grateful for them monitoring the site for issues. But having a place to go specifically to add RDi enhancenments and bug fix requests would be appreciated.

  • Guest
    Nov 22, 2021

    In my organisation, I am the hoop my colleagues need to jump through! I'm a full time developer and (very) part time IBM admin, and I confess that it takes me too much time to translate bug reports from my colleagues into bug reports for IBM. I have two bugs I need to create 'smallest working' test cases for right now, but things are so busy that I haven't done it yet. We're a small group, and each of us wears many hats. Admin work has taken a back seat to 'real' work. Who knows how many small shops are in a similar situation, where bugs are known and (as yet) unreported? Opening up bug reports to the wider RDi community would be very helpful to us overworked small shop programmer/admins!

  • Guest
    Nov 22, 2021

    As a long time user of RDi I have to agree with Jack. Ofttimes the developers will respond to suggestions on informal channels but to justify some enhancements they need formal external feedback and the current process of RFEs and APARs is just too laborious. APARs particularly because the developer discovering the bug often will not have the required IBM credentials to open an APAR and has to jump through hoops in their own organization to get them. Most don't bother and so bugs go unreported. This is a problem beyond just RDi and can often apply to compiler bugs etc.