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Status Future consideration
Categories Asset Manager
Created by Guest
Created on Jul 19, 2017

Provide Admin capability to change Master Administrator e-mail address (

RAM has a "Master Administrator" account defined with a default e-mail address which is not a valid e-mail address.

When a user selects "Request access" from somewhere on the RAM server browser interface, an e-mail is sent to this "Master Administrator", but it does not get sent anywhere useful. As Admin of our RAM server, I would like to receive this e-mail request for access.

Can you please provide an easy way to modify this e-mail address for "Master Administrator", so that we can set it to our admin group?

We have had several users request access this way from the browser, but we get no notification so we don't know about this request. The request does show up on the dashboard for our admin account, but we rarely use this dashboard, so we only eventually see the request.

Our users end up waiting for access, not realizing that noone is working on it.

We currently have RAM
Thank you.
- Troy

Idea priority Medium
RFE ID 108000
RFE Product Rational Asset Manager