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In all customer projects where the PureApplication System is used - the Call-Home functionality is one of the most important features, but we depend on the customers security-officer to send out the eMails and Problems to our support team. Currently the PureApplication System does not provide any functionality to encrypt these critical information. This is nowadays a security requirement that is critical.
We therefore need an addition to the existing implementation to configure SMTP with encryption.
System: Life insurance application
Actor: PureApp System
Use cases for the system:
Scenario: System notices some failure and wants to send a notification to service management via email.
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